Hotel front desk clerks

Example job titles

• guest services agent - hotel
• hotel front desk clerk
• night clerk
• reservations clerk - hotel
• room clerk

Main duties

• This group performs some or all of the following duties:
• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.

Employment requirements

• Completion of secondary school or equivalent is usually required.
• Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
• Guest services representative trade certification is available, but voluntary, in Saskatchewan.

Approved positions by year

All work permits by year