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Ground and water transport ticket agents, cargo service representatives and related clerks

Occupation · NOC 2021 64313 · Canada

NOC 2021 code
64313
TEER
4
Positions on positive LMIAs, all lists
3
Median wage, Canada
C$21.20 per hour
Job Bank postings, Jan–Sep 2026
144
NOC64313TEER 4
Data as at 2026
OC<CANGROUND<AND<WATER<TRANSPORT<TICKET<AGEN
643133<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<6

About this occupation

Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.

Example job titles

  • bus ticket agent
  • cargo customer service representative - railway
  • counter service agent - railway
  • railway passenger agent
  • railway reservations clerk
  • reservations clerk - cruise line
  • ticket agent (except airline)

Main duties

  • This group performs some or all of the following duties:
  • Ticket agents
  • Answer customer inquiries, quote fares and assist clients in planning travel times and routes
  • Reserve seats for tour companies, travel agencies, wholesalers and the general public
  • Issue tickets, handle cash transactions and check baggage
  • Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
  • Cargo service representatives
  • Quote fare and rates for cargo shipment
  • Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
  • Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships

Employment requirements

  • Completion of secondary school is usually required.
  • Up to 10 weeks of training may be provided.

Temporary foreign worker positions (LMIA)

Positions on positive LMIAs in ESDC employer lists, by year of the list.

Approved positions by year

1220242025
1220242025
Data table
20242
20251
By province or territory
  1. New Brunswick1
  2. Alberta1
  3. Quebec1
Employers with the most positions
  1. A.G.HOTELS INC1
  2. Balwaria Empire Pvt Ltd1
  3. Croisières AML inc.1
By stream
  1. Low-wage stream (TFWP)3

Wages

Median wage by province and territory (2025 release). Hourly unless marked per year.

AreaLowMedianHigh
CanadaC$16.50C$21.20C$30.55
AlbertaC$16.50C$21.19C$32.07
British ColumbiaC$18.00C$23.34C$30.55
ManitobaC$16.25C$20.00C$33.00
New BrunswickC$16.00C$18.84C$23.00
Nova ScotiaC$16.50C$20.82C$29.70
OntarioC$17.60C$21.00C$31.00
QuebecC$16.10C$21.34C$30.00
Job Bank postings, Jan–Sep 2026
144
Vacancies advertised
303
Median advertised minimum hourly wage
C$19.00