Customer services representatives - financial institutions
Occupation · NOC 2021 64400 · Canada
- NOC 2021 code
- 64400
- TEER
- 4
- Positions on positive LMIAs, all lists
- 75
- Median wage, Canada
- C$22.50 per hour
- Job Bank postings, Jan–Sep 2026
- 1,810
OC<CANCUSTOMER<SERVICES<REPRESENTATIVES<FINA 644008<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<6
About this occupation
Customer services representatives in financial institutions process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
Example job titles
- bank teller
- credit union teller
- financial customer service representative
- foreign exchange teller - financial services
Main duties
- This group performs some or all of the following duties:
- Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
- Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
- Sell travellers' cheques, foreign currency and money orders
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
- Inform customers of available banking products and services to address their needs.
Employment requirements
- Completion of secondary school is required.
- A college diploma in business administration may be required.
- On-the-job training is provided.
Temporary foreign worker positions (LMIA)
Positions on positive LMIAs in ESDC employer lists, by year of the list.
Approved positions by year
Data table
| 2021 | 1 |
| 2022 | 13 |
| 2023 | 47 |
| 2024 | 12 |
| 2025 | 1 |
| 2026 | 1 |
- Fédération des caisses Desjardins du Québec33
- Banque Nationale - National Bank15
- Caisse Desjardins du Centre-Est de Montréal2
- Caisse Desjardins de Lévis2
- Caisse Desjardins de la Chaudière2
- Desjardins Sécurité financière2
- 6755675 MANITOBA LTD2
- MS Financial Services and Foreign Exchange Inc1
- Desjardins Gestion des opérations de produits de placement1
- Caisse Desjardins de Hull-Aylmer1
- Caisse Desjardins des Travailleuses et Travailleurs unis1
- Caisse Desjardins Portugaise1
- 2514950 ONTARIO INC.1
- Caisse Desjardins de l'Abitibi-Ouest1
- Caisse Desjardins de Pointe-aux-Trembles1
Work permits
Work permit holders by year the permit took effect, mapped from NOC 2016 where the code has a single NOC 2021 successor (IRCC).
| Year | TFWP permits | IMP permits |
|---|---|---|
| 2024 | 5 | 0 |
| 2023 | 20 | 0 |
| 2022 | 0 | 5 |
| 2021 | 0 | 30 |
| 2020 | 0 | 20 |
All work permits by year
Data table
| 2020 | 20 |
| 2021 | 30 |
| 2022 | 5 |
| 2023 | 20 |
| 2024 | 5 |
Permanent residence
Admissions of permanent residents by intended occupation and Express Entry invitations by occupation (IRCC).
New permanent residents by year
Data table
| 2015 | 40 |
| 2016 | 20 |
| 2017 | 25 |
| 2018 | 25 |
| 2019 | 10 |
| 2020 | 5 |
| 2021 | 140 |
| 2022 | 295 |
| 2023 | 235 |
| 2024 | 20 |
| 2026 | 10 |
- Canadian Experience Class5
Wages
Median wage by province and territory (2025 release). Hourly unless marked per year.
| Area | Low | Median | High |
|---|---|---|---|
| Canada | C$18.00 | C$22.50 | C$30.67 |
| Alberta | C$18.50 | C$22.56 | C$32.00 |
| British Columbia | C$19.50 | C$22.50 | C$31.54 |
| Manitoba | C$17.00 | C$21.00 | C$26.44 |
| New Brunswick | C$17.43 | C$22.00 | C$27.00 |
| Newfoundland and Labrador | C$17.75 | C$20.35 | C$27.50 |
| Nova Scotia | C$18.00 | C$21.00 | C$25.64 |
| Ontario | C$17.60 | C$22.00 | C$30.39 |
| Quebec | C$20.00 | C$24.04 | C$31.00 |
| Saskatchewan | C$19.09 | C$23.00 | C$29.67 |
- Job Bank postings, Jan–Sep 2026
- 1,810
- Vacancies advertised
- 1,977
- Median advertised minimum hourly wage
- C$17.08
Official data, not advice. Visa Atlas publishes figures from government registers and statistics. It does not assess eligibility or give immigration advice; for advice, consult a regulated adviser. Read more