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Customer Service Representatives

Occupation · SOC 2018 43-4051 · United States

SOC 2018 code
43-4051
Share of U.S. applications
0.01%
Applications on record
1,515
FY2025
152
Median offered wage
$46,668
Certified (last three years)
87.3%
Main route
PERM labour certification
Median wage$46,668certified LCAs, FY2024–FY2026
Year by year
Data as at 30 Jun 2026
OC<USACUSTOMER<SERVICE<REPRESENTATIVES<<<<<<
4340517<N15151<<<<<<<<<<<<<<<<<<<<<<<<<<<<<0

Applications year by year

Labor condition, PERM and H-2 applications classified as Customer Service Representatives (SOC 43-4051). Older SOC codes are mapped to SOC 2018.

Applications by fiscal year — Customer Service Representatives

83166FY2008FY2010FY2012FY2014FY2016FY2018FY2020FY2022FY2024FY2026*
83166FY2008FY2012FY2016FY2020FY2024FY2026*
Data table
FY200826
FY200919
FY201051
FY201149
FY201244
FY201344
FY201457
FY201553
FY201668
FY201772
FY2018125
FY2019111
FY2020166
FY202190
FY202286
FY202393
FY2024112
FY2025152
FY2026*97
Fiscal yearCW-1H-2BLCAPERM
FY2026*00691
FY20255414129
FY2024183883
FY202392874
FY2022117662
FY2021262854
FY20207322863
FY20192921763
FY2018024974
FY2017013338
FY2016013631
FY2015033713
FY2014014511
FY201303365
FY201201376
FY2011023611
FY2010003516
FY200900811
FY200800026

Largest sponsoring employers

Employers with the most applications in this occupation, all years.

Applications by employer
  1. Star Marianas Air18
  2. Boston Technologies, Inc.12
  3. Om Parts Inc11
  4. A Insurance Designers LLC11
  5. Zoni Language Center Inc10
  6. Canam Golf Ventures LLC10
  7. Zoni Language Centers9
  8. Leme Consultancy LLC8
  9. Ahad & Co. Inc.7
  10. Transportation America, Inc7
  11. Desjardins Bank, N.A.7
  12. Antonio Perez Insurance LLC6

Where the jobs are

Worksite state and metropolitan area (Census CBSA).

Customer Service Representatives: applications by worksite state

1+3+5+13+31+
1+3+5+13+31+
Data table
StateApplications
CA275
FL225
NY194
MP159
TX112
NJ63
MA52
IL39
VA33
UT31
GA29
MD24
HI24
PA19
AZ18
MI16
OK14
WA13
NC13
TN12
IN12
CO11
CT9
NV9
AL9
MN9
OH7
DC5
OR5
LA5
KS5
MO4
SC4
NH4
MT3
ND3
ID3
ME2
WI2
PR1
DE1
GU1
RI1
KY1
WY1
AR1
Metropolitan areas
  1. New York-Newark-Jersey City, NY-NJ237
  2. Los Angeles-Long Beach-Anaheim, CA187
  3. Miami-Fort Lauderdale-West Palm Beach, FL137
  4. Dallas-Fort Worth-Arlington, TX52
  5. Boston-Cambridge-Newton, MA-NH48
  6. Washington-Arlington-Alexandria, DC-VA-MD-WV45
  7. Orlando-Kissimmee-Sanford, FL45
  8. Houston-Pasadena-The Woodlands, TX41
  9. Chicago-Naperville-Elgin, IL-IN38
  10. Atlanta-Sandy Springs-Alpharetta, GA28

Pay

Offered annual wages on certified labor condition applications, FY2024–FY2026.

Offered annual wage, 10th to 90th percentile (certified LCAs)

Median $46,668; middle half $43,680 to $60,000 · median prevailing wage $44,990 (marker) · 21 applications.

$20k$35k$50k$65k$80k
$20k$35k$50k$65k$80k
Prevailing wage level
  1. Level I7
  2. Level II6
  3. Level III4
  4. Level IV8
Job titles on labor condition applications
  1. Customer Service Representative43
  2. Client Service Representative17
  3. Customer Service Manager14
  4. Customer Service Representatives13
  5. Client Relationship Manager10
  6. Customer Service Specialist9
  7. Patient Coordinator8
  8. Account Manager8

Pages for this occupation by metropolitan area

Areas with at least 50 LCA and PERM applications since FY2020.

  • Los Angeles-Long Beach-Anaheim, CA
  • Miami-Fort Lauderdale-West Palm Beach, FL
  • New York-Newark-Jersey City, NY-NJ